English for Hotel Services
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SKU
9788964767320
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| Publication Date | 2021/06/30 |
| Pages/Weight/Size | 200*250*20mm |
| ISBN | 9788964767320 |
| Categories | 국어 외국어 사전 > 영어 |
Description
ENGLISH FOR HOTEL SERVICES is an English course for hotel employees as well as hotel guests. This book is designed for learners to practice English in valet service, check-in, housekeeping, room service, food and beverage service, bar service, and check-out circumstances.
Contents
UNIT 01 Hotel Reservations
UNIT 02 Valet Service
UNIT 03 Bellman Service
UNIT 04 Check-in Service
UNIT 05 Telephone Service
UNIT 06 Taking Table Reservations
UNIT 07 Receiving Guests
UNIT 08 Beverage Service
UNIT 09 Dining Service
UNIT 10 Dealing With Complaints
UNIT 11 Bar Service
UNIT 12 Room Service
UNIT 13 Housekeeping
UNIT 14 Catering Service
UNIT 15 Business Service
UNIT 16 Apologizing
UNIT 17 Giving Directions
UNIT 18 Concierge Service
UNIT 19 Check-out Service
- Glossary
UNIT 02 Valet Service
UNIT 03 Bellman Service
UNIT 04 Check-in Service
UNIT 05 Telephone Service
UNIT 06 Taking Table Reservations
UNIT 07 Receiving Guests
UNIT 08 Beverage Service
UNIT 09 Dining Service
UNIT 10 Dealing With Complaints
UNIT 11 Bar Service
UNIT 12 Room Service
UNIT 13 Housekeeping
UNIT 14 Catering Service
UNIT 15 Business Service
UNIT 16 Apologizing
UNIT 17 Giving Directions
UNIT 18 Concierge Service
UNIT 19 Check-out Service
- Glossary