제1장 박형민
서론 ·························································································11
제1절 법무수요조사의 의의 ···································································13
제2절 외국의 법무수요조사 사례 ···························································16
1. 법무수요조사 연구 동향 ····································································16
2. 선행 법무수요조사에서의 주요 발견 ·················································19
제3절 보고서의 구성 ··············································································21
제2장 이선형
법무수요조사의 조사개요 및 조사내용 ··································25
제1절 조사개요 ·······················································································27
1. 조사목적 ···························································································27
2. 조사실시 ···························································································28
3. 조사내용 ···························································································28
제2절 조사설계 ······················································································29
1. 설문지의 구성 ···················································································29
2. 설문지의 주요 내용 ···········································································30
제3절 소결 ·····························································································36
iv 법무 수요조사(Legal needs survey)
제3장 이선형
응답자 특성과 법에 관한 일반 인식 ·······································39
제1절 표본의 특성 ·················································································41
1. 모집단 ·······························································································41
2. 표본추출틀 ························································································42
3. 층화 및 표본 배분 ·············································································43
4. 가중치 부여 및 추정 ··········································································45
5. 응답자 특성 ·······················································································48
제2절 법에 대한 일반 인식 ····································································51
1. 법에 대한 인식 ··················································································51
2. 법 준수 수준 ······················································································53
제3절 정보접근성 ··················································································57
1. 정보의 출처 ·······················································································57
2. 법 지식과 신뢰 ··················································································59
제4절 법제도 경험 ·················································································61
1. 행정기관 민원상담 또는 소비자 보호단체 ·········································61
2. 행정 또는 공공기관의 조정/중재/알선/협상 서비스 ·························62
3. 재판을 위한 법원 ···············································································63
제5절 소결 ·····························································································64
제4장 임정재
법적 문제 경험 ········································································67
제1절 법무 문제 분포 ·············································································69
1. 영역별 법무 문제 경험 ······································································69
2. 법무 문제/분쟁 경험 식별 ·································································70
제2절 응답자 특성별 법무 문제/분쟁 경험 ·············································73
1. 응답자 특성별 문제/분쟁 경험 비율 ··················································73
2. 응답자 특성별 문제/분쟁 경험 횟수 ··················································81
목차 v
제3절 소결 ·····························································································82
1. 법무 문제/분쟁 분포 결과 ·································································82
2. 응답자 특성별 법무 문제/분쟁 경험 결과 ··········································83
제5장 임정재
법무 문제의 진행과정 ·····························································85
제1절 법무 문제의 심각성 ······································································87
1. 문제의 심각성 ···················································································87
2. 문제의 원인 및 상의 대상 ··································································96
제2절 법무 문제 해결 도움의 출처 ·························································97
1. 정보를 얻은 매체 ···············································································97
2. 정보·조언을 얻은 사람이나 조직 ·······················································98
3. 조언을 구하지 않은 이유 ···································································98
4. 문제 진행과정 ···················································································99
제3절 법무 문제의 시작과 종결 ···························································102
1. 문제의 시작 및 종결 ········································································102
2. 법무 문제 해결 비용 ········································································106
제4절 법무 문제의 종결결과에 대한 인식 ············································109
1. 종결결과에 대한 인식 ·····································································109
2. 문제의 영향력 ·················································································111
제5절 소결 ···························································································112
1. 법무 문제의 심각성 ·········································································112
2. 법무 문제 해결 도움의 출처 ····························································113
3. 법무 문제의 시작 및 종결 ·······························································114
4. 법무 문제의 종결결과에 대한 인식 ·················································115
제6장 박형민
초점집단 면접 ·······································································117
제1절 초점집단면접 개요 ·····································································119
vi 법무 수요조사(Legal needs survey)
1. 집단 1: 장애인 ················································································119
2. 집단 2: 저소득층 고령자 ·································································119
3. 집단 3: 외국인 주민 ········································································120
4. 집단 4: 30대 이하 청년 ··································································120
5. 집단 5: 40대 중년 ··········································································121
6. 집단 6: 읍면 거주자 ········································································121
제2절 주요 면접 결과 ··········································································122
1. 장애인 ·····························································································122
2. 저소득층 고령자 ·············································································124
3. 외국인 주민 ····················································································126
4. 30대 이하 청년 ···············································································128
5. 40대 중년 ·······················································································130
6. 읍면 거주자 ····················································································132
제3절 면접 요약 ··················································································135
제7장 박형민 · 이선형 · 임정재
결론 ·······················································································139
제1절 법무수요조사의 주요 결과 ·························································141
1. 법에 대한 인식 및 법제도 경험 ·······················································141
2. 법무 문제 분포 및 분쟁경험 ····························································142
3. 법무 문제의 심각성 ·········································································144
4. 법무 문제 해결 도움의 출처 ····························································144
5. 법무 문제의 종결 ············································································145
제2절 정책제언 ····················································································146
참고문헌 ···············································································147
Abstract ···············································································149
목차 vii
부록 ·······················································································161
1. 법무수요조사(국민법률생활실태조사) 설문지 ··············································161
2. 통계분석표 ··································································································185
3. 외국의 주요 법무수요조사 결과 ···································································230