본 교재는 예비 국내외 항공사 객실 승무원이나 공항 지상 직원을 대상으로 하는 학습 교재로 현장에서 바로 사용되는 회화를 상황별 주제에 맞게 연습하며 기초 문형을 익히면서 훈련하는 일본어 회화 학습서다. 국내외 항공사 기내 방송문을 참고 하였으며, 교재 부록에는 취업 면접 시 사용되는 일본어 자기소개와 면접용 일본어 회화가 구성 되어 있다. 대부분의 항공사들의 신입 승무원 서비스 교육 프로그램중에는 일본어 교육이 포함되어 있으므로 입사 전에 미리 상황별 회화 및 기내 방송문을 익히고 입사하는 것이 교육 이수에 큰 도움이 될 것으로 파악된다.
Contents
0과 일본어의 문자와 발음 ············································································8
1과 공항 안내 서비스 1 ·············································································28
2과 공항 안내 서비스 2 ············································································40
3과 탑승수속 업무 1 ···················································································56
4과 탑승수속 업무 2 ··················································································66
5과 공항라운지 ····························································································78
6과 게이트 업무 ····························································································90
7과 탑승 인사 및 좌석 안내 ···································································100
8과 기내 시설 안내 및 서비스 ·································································112
9과 이륙 안내 ····························································································126
10과 식음료서비스 ·······················································································142
11과 기내 면세품 판매 ···············································································154
12과 착륙 안내 ····························································································162
13과 출입국심사 및 공항 면세점 ·······························································178
14과 자기소개 및 면접 ···············································································186