중고거래 플랫폼(오픈마켓)을 이용한 불법행위 실태분석과 대응방안
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9791198619273
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| Publication Date | 2023/12/31 |
| Pages/Weight/Size | 170*251*23mm |
| ISBN | 9791198619273 |
| Categories | 사회 정치 > 행정 |
Contents
국문요약 ····················································································· 1
제1장
서론 ···························································································· 7
제1절 연구의 필요성 및 목적 ································································· 9
제2절 연구 대상 및 연구 방법 ····························································· 11
제3절 연구의 내용 및 구성 ··································································· 15
제2장
온라인 중고거래 현황 및 이론적 논의 ································· 17
제1절 온라인 중고거래의 개념과 특징 ·················································· 19
제2절 국내외 온라인 중고거래 시장현황 및 중고거래 플랫폼별 특징 ····· 28
제3절 주요 플랫폼 사의 이용자 보호 관련 운영 정책 ························· 34
제3장
개인 간 거래 분쟁 현황 ························································ 49
제1절 서론 ····························································································· 51
제2절 국내 개인 간 거래 분쟁 현황 ····················································· 53
제3절 개인 간 거래의 특징 및 적용법률 검토 ····································· 58
제4절 해외의 법제도 분석 ····································································· 81
제5절 결론 ····························································································· 95
제4장
중고거래 플랫폼에서 발생하는 불법행위 현황 및 주요 유형 ··· 97
제1절 중고거래 관련 민원 키워드 분석 및 불법행위 유형화 ··············· 99
제2절 공식 자료에 나타난 중고거래 관련 불법행위 현황 ·················· 106
제3절 소결 ·························································································· 125
제5장
이용자 설문조사와 심층면접을 통한 실태 분석 ················ 127
제1절 조사 개요 ·················································································· 129
제2절 중고거래 플랫폼 이용 관련 특성 ·············································· 137
제4절 중고거래 분쟁 경험 ·································································· 161
제5절 중고거래 범죄피해 경험 ···························································· 177
제6절 분쟁 및 범죄피해 예방활동 ······················································ 198
제7절 미신고 전문판매자 현황 및 인식 ·············································· 212
제8절 건전한 중고거래 문화 조성을 위한 플랫폼 사와 정부의 역할 ····· 221
제9절 이용자 분쟁 및 범죄피해 취약성 요인 ····································· 229
제10절 소결 ························································································ 242
제6장
온라인 중고거래를 통해 발생하는 불법행위 대응체계 ····· 257
제1절 서론 ·························································································· 259
제2절 사이버범죄와 온라인 사기 ························································ 262
제3절 연구방법 ···················································································· 276
제4절 신고 대응상의 실태 및 현황 ···················································· 277
제5절 수사 실무상의 실태 및 쟁점 ···················································· 283
제6절 범죄예방 체제상의 문제점 및 개선방안 ··································· 291
제7절 논의 및 결론 ············································································ 295
제7장
결론 ······················································································· 299
제1절 주요 실태의 요약 및 조사 결과의 시사점 ································ 301
제2절 정책제언 ···················································································· 313
참고문헌 ·················································································· 327
Abstract ················································································· 339
부록 ························································································· 347
제1장
서론 ···························································································· 7
제1절 연구의 필요성 및 목적 ································································· 9
제2절 연구 대상 및 연구 방법 ····························································· 11
제3절 연구의 내용 및 구성 ··································································· 15
제2장
온라인 중고거래 현황 및 이론적 논의 ································· 17
제1절 온라인 중고거래의 개념과 특징 ·················································· 19
제2절 국내외 온라인 중고거래 시장현황 및 중고거래 플랫폼별 특징 ····· 28
제3절 주요 플랫폼 사의 이용자 보호 관련 운영 정책 ························· 34
제3장
개인 간 거래 분쟁 현황 ························································ 49
제1절 서론 ····························································································· 51
제2절 국내 개인 간 거래 분쟁 현황 ····················································· 53
제3절 개인 간 거래의 특징 및 적용법률 검토 ····································· 58
제4절 해외의 법제도 분석 ····································································· 81
제5절 결론 ····························································································· 95
제4장
중고거래 플랫폼에서 발생하는 불법행위 현황 및 주요 유형 ··· 97
제1절 중고거래 관련 민원 키워드 분석 및 불법행위 유형화 ··············· 99
제2절 공식 자료에 나타난 중고거래 관련 불법행위 현황 ·················· 106
제3절 소결 ·························································································· 125
제5장
이용자 설문조사와 심층면접을 통한 실태 분석 ················ 127
제1절 조사 개요 ·················································································· 129
제2절 중고거래 플랫폼 이용 관련 특성 ·············································· 137
제4절 중고거래 분쟁 경험 ·································································· 161
제5절 중고거래 범죄피해 경험 ···························································· 177
제6절 분쟁 및 범죄피해 예방활동 ······················································ 198
제7절 미신고 전문판매자 현황 및 인식 ·············································· 212
제8절 건전한 중고거래 문화 조성을 위한 플랫폼 사와 정부의 역할 ····· 221
제9절 이용자 분쟁 및 범죄피해 취약성 요인 ····································· 229
제10절 소결 ························································································ 242
제6장
온라인 중고거래를 통해 발생하는 불법행위 대응체계 ····· 257
제1절 서론 ·························································································· 259
제2절 사이버범죄와 온라인 사기 ························································ 262
제3절 연구방법 ···················································································· 276
제4절 신고 대응상의 실태 및 현황 ···················································· 277
제5절 수사 실무상의 실태 및 쟁점 ···················································· 283
제6절 범죄예방 체제상의 문제점 및 개선방안 ··································· 291
제7절 논의 및 결론 ············································································ 295
제7장
결론 ······················································································· 299
제1절 주요 실태의 요약 및 조사 결과의 시사점 ································ 301
제2절 정책제언 ···················································································· 313
참고문헌 ·················································································· 327
Abstract ················································································· 339
부록 ························································································· 347